Terms & Conditions

MadHat Marketing
Last Updated: 02.03.2026

Welcome to MadHat Marketing. These Terms & Conditions govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these terms.

If you do not agree with any part of these Terms, please do not use our services.

1. About MadHat Marketing

MadHat Marketing is a digital marketing and creative agency providing services including but not limited to:

• Social Media Marketing (Instagram, Facebook, LinkedIn, YouTube)
  
• Paid Advertising (Meta Ads, Google Ads, etc.)
  
• Website Development (Shopify & other platforms)
  
• Branding & Graphic Design
  
• Copywriting & Sales Funnels
  
• SEO & Content Marketing
  
• Digital Products & Marketing Assets
  

All services are subject to written agreements or project proposals shared with the client.

2. Acceptance of Proposal & Payment Terms

• Work begins only after written approval of the proposal and receipt of agreed advance payment.
  
• Payments must be made according to the payment schedule mentioned in the proposal or invoice.
  
• Delayed payments may result in project delays or temporary suspension of services.
  
• All fees are non-transferable.
  

MadHat Marketing reserves the right to revise pricing for future contracts or renewals.

3. Client Responsibilities

To ensure smooth delivery, clients agree to:

• Provide timely access to required platforms (social media, ad accounts, website backend, etc.)
  
• Share necessary brand assets (logos, images, product details, etc.)
  
• Approve content and creatives within reasonable time
  
• Provide accurate and truthful information
  

Delays in approvals or information may impact timelines and results.

4. Intellectual Property

4.1 Ownership

• Final deliverables become the client’s property only after full payment is received.
  
• Drafts, unused concepts, strategies, and internal frameworks remain the property of MadHat Marketing.
  

4.2 Portfolio Rights

MadHat Marketing reserves the right to display completed work, case studies, creatives, and results for marketing and portfolio purposes unless a written NDA agreement states otherwise.

5. Confidentiality

Both parties agree to maintain confidentiality of sensitive business information shared during the project.

We will not disclose proprietary information, strategies, or data shared by clients without permission.

6. Performance & Results Disclaimer

Marketing outcomes depend on multiple external factors including:

• Market demand
  
• Competition
  
• Platform algorithm changes
  
• Ad budgets
  
• Industry trends
  

MadHat Marketing does not guarantee specific sales numbers, revenue, leads, or rankings unless explicitly stated in writing.

We commit to providing professional strategy and best-effort execution.

7. Refund & Cancellation

Refund and cancellation terms are governed by our Refund & Cancellation Policy, available on our website.

Once work has commenced, refunds may be partial based on completed work and resources allocated.

Digital services, consulting hours, strategy documents, and digital products are generally non-refundable once delivered.

8. Limitation of Liability

MadHat Marketing shall not be liable for:

• Indirect or consequential losses
  
• Platform account suspensions caused by policy violations from client side
  
• Loss of data due to third-party tools or platform outages
  
• Business losses due to market conditions
  

Our total liability shall not exceed the total fees paid for the specific service in dispute.

9. Third-Party Tools & Platforms

We may use third-party platforms such as:

• Meta (Facebook & Instagram)
  
• Google
  
• Shopify
  
• Email marketing platforms
  
• Analytics tools
  

We are not responsible for changes, outages, or policy updates made by these third parties.

Clients agree to comply with respective platform policies.

10. Termination of Services

MadHat Marketing reserves the right to terminate services if:

• Payments are not made
  
• Client engages in unlawful activity
  
• There is abusive, threatening, or unethical conduct
  
• Required cooperation is not provided
  

Upon termination, completed work will be delivered after outstanding dues are cleared.

11. Force Majeure

MadHat Marketing shall not be held responsible for delays caused by events beyond reasonable control including natural disasters, government restrictions, platform shutdowns, or technical disruptions.

12. Governing Law

These Terms shall be governed in accordance with the laws of (India, Chhattisgarh).

Any disputes shall be resolved through mutual discussion first. If unresolved, disputes will be subject to the jurisdiction of the appropriate courts.

13. Amendments

MadHat Marketing reserves the right to update or modify these Terms at any time. Updated terms will be published on this page with a revised “Last Updated” date.

Continued use of our services implies acceptance of revised terms.

14. Contact Information

For questions regarding these Terms & Conditions:

MadHat Marketing
Email:
Website: www.madhatmarketing.co